Yes! We offer in-store pick up from Tuesday-Saturday, 11am-8pm

We are based in West Norwood, South East London

5 minute walk from West Norwood Station

7 minute walk from Tulse Hill Station

Welcome to Tees Beauty! We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand how we process and ship your items.

Order Processing

Orders are typically processed within 1-2 days business days (excluding weekends and holidays)

If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

Order Confirmation

After placing an order, you will receive an order conformation email with details of your purchase

Shipping Rates and Delivery Estimates

Shipping Charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	2-4 business days	£3.99
Express Shipping	1-3 days	£6.99
International Shipping	7-15days	£20.00
Same Day Pick Up	Tue-Sat	Free

Delivery times are estimates and vary based on location and courier service

Shipping Destinations

We currently do ship worldwide 

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order using the link provided.

Shipping Delays & Lost Packages

We are not responsible for delays caused by carrier, customs, or external factors.

If your package is lost or significantly delayed, please contact us at teesbeautyloungee@gmail.com, and we will assist in resolving the issue.

Custom, Duties & Taxes ( For International Orders)

International orders may be subject to customs fees, import taxes, and duties based on your country’s regulations.

These charges are the customer’s responsibility and are not included in our shipping rates.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 2 days of delivery with photos of the issue.

We will work with you to resolve the issue, either by sending a replacement or issuing a refund.

Contact Us

For any shipping related enquiries, please contact us at:

Email:teesbeautyloungee@gmail.com

 

Feel free to email us at teesbeautyloungee@gmail.com or drop us a dm at teesbeautylounge or shopteesbeauty on instagram